Build CX Reports That Speak for Your Customers
Scuuba delivers fully customizable CX reports built around your business goals. Whether you're tracking churn signals, mapping customer journeys, or benchmarking satisfaction, every analysis is structured to match your KPIs — with the flexibility and depth you need to act fast and stay ahead.
Sales Opportunity Mapping
Either surface purchase frictions across all conversations, or uncover subtle intent signals to prioritize fixes and accelerate deals.
CX Performance Insights
Track sentiment and resolution quality across chats, calls, and emails, exposing churn drivers and upsell opportunities to boost lifetime value.
Core Features
Scuuba makes CX analysis radically simple. From a single extract of customer interactions, you can build fully tailored reports using an intuitive drag-and-drop interface. No code, no complexity — just precise, goal-driven insights crafted in minutes.
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verbatims sample
Transform unstructured verbatims into ready-to-use insights that feed your reports, dashboards, and decision-making.
Build reports tailored to your exact objectives — from churn analysis to NPS drivers — with full control over structure, metrics, and focus.
Get a clear roadmap of next steps, ranked by business impact. Scuuba Score ™ helps you act fast and focus on what really moves the needle.
